estewart (at) rentonwa.gov
For a small history museum like ours—with the equivalent of three staff members and a budget less than $350,000—planning is essential. As our environment changed, we watched our volunteer and member base decline, even as our visitor numbers were flat and demand for services outside our building—curricular materials, classroom programs, and talks—expanded. Certainly our collection didn’t represent the diversity of a city in which students speak 57 different languages. We began to suspect our exhibits and programs were also out-of-step.
These were the challenges we faced when the Renton History Museum launched a master planning process with the assistance of Gyroscope Inc. Our planning effort began to unravel all these crosscutting challenges and map a sustainable path forward. Gyroscope Inc. helped us conceive of ways to remake our operations from the inside out for a bold new future. A few of the things we learned: