Thursday, April 21, 2011

CELEBRATE EARTH DAY! Science-Based Approach for Selecting Green Products














HAPPY EARTH DAY!
I am following up on Scott's post last week about Sustainability to let other museum professionals and designers know about new online software called BEES that helps you select green products. I'm asked all the time if there is a 'certified' green products list and the truth is, there is none. There are lots of different lists and standards, as well as just plain old marketing claims. But this software tool, developed by the National Institute of Standards and Technology can help.

Years ago, one of our first clients was the California Energy Commission who first told us about the BEES software. At the time, it was in Beta testing and only for Windows users. It was not user friendly at all. Now, this version is for Mac platforms too and it's FREE!

BEES uses a science-based approach to evaluate environmentally-preferred building products including performance data and cost factors. It uses a life-cycle assessment approach and all stages are analyzed: raw material acquisition, manufacture, transportation, installation, use, and recycling and waste management.

Economic performance is measured using ASTM http://www.astm.org/ standard life-cycle cost method, which covers initial investment, replacement, operation, maintenance and repair, and disposal. The software then combines environmental and economic performance into an overall score. Here is the link to BEES software http://www.nist.gov/el/economics/BEESSoftware.cfm

So the next time you are evaluating so-called 'green products' for your museum project, you might want to check this out. ENJOY THE EARTH EVERY DAY!

Friday, April 15, 2011

Sustainable Design is Good Design


by Scott Moulton


I had the pleasure of attending the second professional advisor meeting for the OMSI’s sustainability project last week. The meeting was a chance to see what they had been up to for the last year and review prototypes of 6 exhibits, 2 cell phone stories and the green exhibit checklist. Over the course 2 days of meetings with these dedicated, engaging and insightful people a few key points stuck out for me.

The 3 pillars is can lead to a transformative approach
OMSI has chosen define sustainability using the 3 pillars (economy, environment and equality). This is a common approach to sustainable development but design typically focuses on environmental impact and specifically on material choices. Economy is not commonly recognized as a key part of sustainable design but it is absolutely vital and I hope that it becomes a more valued measure. Equality is a challenging value that at first seem a tough fit in thinking about exhibit development and design. Ben Fleskes, Director of Production, consistently pulls in this social dimension by providing good working conditions as well pulling people from the community to work on the design and production of the exhibits. The goal of this approach is to engage the community, provide job training and skills and make the museum a more interesting place.

Sustainable Design is Good Design

We were asked to come up with what would be best practices for sustainable development and design and I am happy to report that they look a lot like what I call good design. The overriding principles included: Be process focused, set clear goals, make sure things are going as planned, include your community, design for the capacity of your client or institution, think about what you are designing from multiple perspectives, the perfect is the enemy of the good, check yourself and celebrate success. Sustainability can be a powerful framework to help make decisions that lead to good development and design.


The Power of the Prototype
There is no better way to have the necessary insights and find your blind spots than to stand in front of a prototype. Our own Maria Mortati has written on this and even organized an exhibit on it here. You may say this is just good design and it is, but prototyping will result in fewer exhibits that miss the mark, require remediation or end up worthless and that has a greater impact than using any green material.

Wednesday, March 16, 2011

British Libraries Case Study: Can Museums with shrinking budgets learn from Library Advocacy Efforts?

Janet Petitpas, Senior Associate, London


Government cuts in the United Kingdom are beginning to hit the arts but other areas within the public sector are also taking a beating. In London, many neighborhoods are losing libraries: Croyton will lose six libraries, Barking and Deganham will lose five, and Hounslow, the borough next to mine, will lose eight. Libraries scheduled for closure are not necessarily the least used and many of these libraries serve upwards of 50,000 visits annually.

For many Londoners (myself included), this is a catastrophe. But some communities have not been taking the news without a fight. When they learned of their libraries plan to close, The friends of Stony Stratford Library in Milton Keynes started a campaign to show how important the library was to the community. Called “Wot no books?” their grassroots efforts started with a Facebook and email call from a community member asking everyone she knew to take out the maximum number of books allowed on their card (usually 15) with the goal of emptying the library of all its resources by the end of January. The librarians supported to campaign and were please to be checking out up to 380 books an hour, although they admit that re-shelving when the books are returned will be a challenge. The librarians even arranged that the last book checked out would be Mary Norton’s The Borrowers. The community succeeded and shelves were emptied and have now had a really thorough cleaning.


The story has been picked up by press all over the world including the United States, Australia and New Zealand and is being replicated by libraries throughout the United Kingdom. The BBC covered the story in the UK and flyers were made available for those who wanted to support the effort.

The current economy puts libraries and museums in the position of articulating and evaluating their worth to the community and supporting or launching campaigns to keep or raise public and private funding. But how deep is the problem and it is uniform across institutions? How are libraries measuring their impact within their communities and how organized are their communication efforts?

Answering these questions has been a challenge as it has not been clearly articulated how the decision was made about which London libraries to close. In speaking with the senior librarian at the main branch of the Ealing Library (my main library), she explained that she has not yet heard about how cuts will affect our individual libraries. She expects that the leaders at the Borough level will be making the decisions and that these will be pushed down with little input from the community or libraries effected. A review of library services has been announced, looking at buildings and services to search for savings.

Ealing seems to have fared better than most boroughs with no closures to date. Cuts made thus far have been in personnel with open positions frozen and not filled. The senior librarian was hesitant to discuss it further because she explained that the Council is very strict about messaging and librarians are not encouraged to give their opinions.

All the same, the Ealing Libraries are doing what they can to show how the community values their services. Sponsored by the Campaign for the Book and the Ealing Alliance for Public Services, a “Read-In” was held on a recent Saturday. Participants were encouraged to bring or borrow a favorite book and read in the library, participate in discussions about their favorite work and the importance of libraries, and show how much libraries are valued in the community.

It is uncertain for both Ealing and Stony Stratford that any public display of support for the libraries will save them. Emily Malleson, the mother who started the “Wot, No Books?” campaign has said “We are still in a period of consultation on the library’s future. If 1,000 people sign the petition, the issue will automatically come up for discussion at a Milton Keynes council meeting. Despite the huge response, we don’t know what’s going to happen. We may not necessarily have made a difference.”

Although it is unsure what the impact of these actions will have, there are several positive outcomes that have come as a result that can also work for advocacy efforts in Museums:

  • The community can voice their support of an organization through concrete actions, which decrease their feelings of helplessness and deepen their commitment to that organization.
  • The network of friends for an organization can grow exponentially as the community galvanizes around a cause. As a result of the Stony Stratford campaign the library friends and Facebook groups now have hundreds of members.
  • Significant advocacy efforts can become big news stories, which can be used to show public support and make a case of the importance of public services to a community.
  • An organization can gather statistics related to its importance in the community to use for further advocacy or fundraising efforts.

As discussed in previous blog entries, museums and libraries are doing amazing and creative work in our communities. With cuts in public funding affecting everyone, the need for innovative partnerships between both types of institutions will only continue and force us to become equally creative about mobilizing our users to show and quantify their support.

Thursday, March 10, 2011

"Beyond the Didactic" a CAM Conference session on social media

Scott Moulton LEED AP


I am following up on my previous CAM post to talk about an interesting session I attended.

"Beyond the Didactic - Engaging Visitors in a Social Media World."  piqued my interest. The first panelist was Maria Gilbert from the J. Paul Getty Museum. At the Getty they participate in all the expected forms of social media but had a few interesting ways to use them to provide additional depth and engage the public. She showed how they are using Flickr to juxtapose master's work with visitor's work and show non Getty photos of historic sites to illustrate the context of a given artwork or artifact.

Sorel Denholtz is a Social Web Strategist who helped the Cal Academy use social media to engage a new audience and drive attendance to their Nightlife program. These strategies were less about moving "beyond the didactic" and more about connecting to visitors and social marketing. Nightlife is a weekly event aimed at a 21 - 35 year old crowd and features science programing, DJ performances, and drinking all within the Cal Academy. They identified 6 visitors that would become Nightlife Insiders and were given free tickets and special treatment in exchange for regular Facebook posts. The relationship was totally transparent and it helped Nightlife FaceBook page gather 19,000 fans (as compared to the 20,000 Cal Academy fans) and become a huge success.

Lisa Sasaki from The Japanese American National Museum described how their institution was using thing like QR codes and Facebook to provide more depth to an exhibit and also to be relevant to a younger generation. She pointed out the value of having more than one voice on the museum's social media and reinforced the need to have the posts or tweets  adapted to fit the different platforms.

I left feeling excited by the ways these institutions were using social media but was a bit disappointed to see that these online resources were impossible to find in the case of the Getty, and not very heavily used in the case of JANM. The NightLife Facebook page was impressive in terms of the level of activity on the site and the way they are making themselves relevant to a traditionally hard to reach audience. It will be interesting to see if other institutions can use this social marketing approach as effectively to connect to specific audiences.

Tuesday, March 8, 2011

2011 CAM Conference

Scott Moulton, LEED AP

Ron Davis, Elena Merlino and I took a trip to Pasadena for the California Association of Museums conference last week. This year the conference had 486 attendees from a wide range of California Museums. It was a great opportunity to talk with this diverse group ranged from a single room schoolhouse museum, the Reagan Library, the Charles Paddock Zoo in Atascadero, to The California Academy of Science. The one thing that impressed me in all my conversations was the passion and unique interests of this group of museum professionals.


Conversation at the opening event (photo: California Association of Museums)

In addition to the conference we had a chance to visit a few local museums. One highlight was out trip to kidspace. The museum is a series of small buildings linked by outdoor exhibit spaces. This arrangement is similar to the Bay Area Discovery Museum and I have to say it is a great way to organize a Children's Museum (especially in a place with weather as nice as Pasadena.) A few highlights at kidspace were the 2 large indoor climbers, the Nature Exchange, and the Interpretive Arroyo which is integrated into the adjacent hillside and garden. Of all the exhibits it was Trike Tracks that got us the most excited. The exhibit is as simple as a stamped concrete path that defines a road, a few road signs, a variety of trikes, and helmets for the kids. As you can imagine all sorts of fun emerges as kids (and exhibit designers) race and negotiate the course. 

The entrance to the museum leads to an indoor / outdoor space

The stream is nicely integrated into the hillside and garden. Note that they offer places to sit and enjoy it.


Lookout!!! Gyroscope exhibit designer Elena Merlino breaks all the rules by riding the wrong way without a helmet .